Your privacy matters to us. Here's exactly what we collect and why.
Saathi AI ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our Service at www.mysaathiai.com.
We collect only what is necessary to provide and improve the Service:
| Data | Why We Collect It |
|---|---|
| Full name & email | Account creation and communication |
| Phone number | WhatsApp companion activation (optional feature) |
| Password (hashed) | Account security — never stored in plain text |
| Chat messages | AI conversation history and memory personalisation |
| Mood logs | Personalising AI companion responses |
| Payment records | Subscription management — amounts, dates, transaction IDs |
| Usage data | Daily message counts, streak tracking, last active date |
We do not collect location data, device identifiers, or browsing history beyond your activity on our platform.
Your data is used solely to provide and improve the Saathi AI experience:
To make your companion feel real and personal, Saathi AI uses AI to extract and remember facts from your conversations — such as your interests, mood, events you mention, and preferences.
This memory data is stored in our secure database and associated with your account. It is used exclusively to personalise your AI companion's responses.
Payments are processed securely via Cashfree, PayPal. We do not store your credit card, debit card, or bank details on our servers at any point.
We store only the transaction record — the PayPal transaction ID, amount paid, subscription period, and dates — for your billing history and our records.
These payment gateway privacy policy governs how they handle your payment information.
We take security seriously and implement the following protections:
No system is 100% secure. If you suspect any breach or unauthorised access to your account, please contact us immediately.
We share data with third parties only where essential to operate the Service:
We do not share your data with any other parties. We do not display advertising and are not affiliated with any ad networks.
You have the following rights regarding your personal data:
Saathi AI does not use tracking cookies or advertising cookies. We use browser localStorage only to store your authentication token locally — this is required to keep you logged in. No third-party cookies are set on our platform.
For any privacy-related questions, data requests, or concerns, please contact us:
We aim to respond to all privacy requests within 5 business days.